Service Level Agreement: 99.9% Uptime
One of the reasons ERP Maestro selected the Microsoft’s Azure® data center platform was the benefit of Azure’s service level agreement that includes a 99.9% uptime guarantee for system access (connectivity, servers, database, etc.). In addition, ERP Maestro’s Operation Center continually monitors the status and availability of our system, to pre-empt many problems.
ERP Maestro reserves a 5 hour weekly scheduled downtime window for maintenance. If no maintenance is required, the system will remain operational and accessible.