Effective Date: May 22, 2018
PLEASE BE AWARE THAT ERP MAESTRO AND ALL ASSOCIATED SERVICES AND SYSTEMS ARE HOUSED ON SERVERS IN THE UNITED STATES. IF YOU ARE LOCATED OUTSIDE OF THE UNITED STATES, INFORMATION WE COLLECT (INCLUDING COOKIES) ARE PROCESSED AND STORED IN THE UNITED STATES, WHICH MAY NOT OFFER THE SAME LEVEL OF PRIVACY PROTECTION AS THE COUNTRY WHERE YOU RESIDE OR ARE A CITIZEN. BY USING THE SERVICES AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER TO AND PROCESSING OF THE INFORMATION IN THE UNITED STATES.
2. INFORMATION WE COLLECT
Personal Data is information that directly or indirectly identifies you, such as your name, email address mailing address, and phone number.
Other Information is information that, by itself does not individually identify you, such as browser type, operating system, the webpages you viewed and how long you viewed them.
We may link together different types of Other Information or link Other Information to Personal Data. If linked information directly or indirectly identifies an individual person, ERP Maestro treats the linked information as Personal Data.
3. HOW WE COLLECT INFORMATION
ERP Maestro collects information:
When you register for the Services: When you register for the Services, we collect your name, email address, phone number, primary address, zip code, country, and password.
When you use the Services: We may ask for contact information such as your name, address, telephone number, email address, contact preferences, employer/company, job title, country, and other information related to your interests in our Services. We collect this information so that we may: keep you informed about the ERP Maestro and provide you with information on our Services.
Through Server Logs: A server log is a list of the activities that a server performs. ERP Maestro’s servers automatically collect and store in server logs your search queries, Internet Protocol (IP) address, hardware settings, browser type, browser language, the date and time of your request and referral URL and certain cookies that identify your browser or ERP Maestro account.
From Your Computer, Tablet or Mobile Telephone: We collect information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, telephone number, internet service provider and similar identifiers. ERP Maestro may associate your Device information with your ERP Maestro account. We may collect and store information (including Personal Data) on your Device through browser web and web application data caches.
We may collect information from sensors that provide ERP Maestro with information on nearby devices, Bluetooth address, Wi-Fi access points and information made available by you or others that indicates the current or prior location of the user. We also may collect IP address and MAC address. How we collect this data depends on how you access the Services. Certain Services may collect this data even when you are not actively using the Services.
4. DATA COLLECTION TECHNOLOGY
Data Collection Technology collects all sorts of information, such as how long you spend on various webpages in the Services, which webpages you view, your search queries, error and performance reports, as well as Device identifier or IP address, browser type, time zone and language settings and operating system.
Data Collection Technology deployed through the Services includes cookies and web beacons.
Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server. Some of ERP Maestro’s content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message and the IP address of your Device. Web beacons help ERP Maestro develop statistical information to provide better and more personalized content.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your computer, such as user settings, browsing history and activities conducted while using the Services.
The Services use the following cookies:
- Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that ERP Maestro offers.
- Analytical/performance cookies, which allow ERP Maestro to recognize and count the number of visitors, learn how visitors navigate the Services and improve the Services.
- Functionality cookies, which ERP Maestro uses to recognize you when you return to the Services.
To learn more about cookies and web beacons, visit www.allaboutcookies.org.
ERP Maestro also uses analytics services, such as Google Analytics, to collect Other Information. Generally analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
How ERP Maestro Uses Data Collection Technology: Some Data Collection Technology is deployed by ERP Maestro when you visit the Services. Other Data Collection Technology is deployed by third parties with which ERP Maestro partners to deliver the Services.
Data Collection Technology helps us improve your experience of the Services by, measuring the success of marketing campaigns, compiling statistics about use of the Services and helping us analyze technical and navigational information about the Services.
We also may use Data Collection Technology to collect information from the device that you use to access the Services, such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your computer or device is located.
Your Control of Cookies: Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
Do Not Track: Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including ERP Maestro, do not respond to DNT signals.
5. HOW WE PROCESS PERSONAL DATA
ERP Maestro processes Personal Data:
- To set up and maintain your registration with the Services;
- To communicate with you;
- To deliver relevant content to you;
- To provide features through the Services;
- To prevent and investigate fraud and other misuses of the Services;
- To protect our rights and property;
- To operate, manage and improve the Services; and
- To ensure the technical functionality and security of the Services.
ERP Maestro processes Other Information:
- To administer and improve the Services and your experience on the Services;
- To analyze trends and gather broad aggregate demographic information;
- To statistically monitor how many people are using the Services or opening our emails;
- To develop, improve and protect the Services;
- For audience research;
- To audit and analyze the Services; and
- To ensure the technical functionality and security of the Services.
6. HOW WE SHARE INFORMATION
We may share Personal Data collected via the Services with:
ERP Maestro may aggregate information collected though the Services and remove identifiers so that the information no longer identifies or can be used to identify an individual (“Anonymized Information”). ERP Maestro shares Anonymized Information with third parties (our sponsors) and does not limit third parties’ use of the Anonymized Information because it is no longer Personal Data.
Applicable law may require ERP Maestro to disclose your Personal Data if: (i) reasonably necessary to comply with legal process (such as a court order, subpoena or search warrant) or other legal requirements; (ii) disclosure would mitigate ERP Maestro’s liability in an actual or threatened lawsuit; (iii) necessary to protect legal rights of ERP Maestro, users, customers, business partners or other interested parties; or (iv) necessary for the prevention or detection of crime (subject in each case to applicable law). For residents of the European Economic Area, ERP Maestro will disclose Personal Data only when permitted to do so under applicable European and EU Member States’ national data protection laws and regulations.
California Shine the Light Law: California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to firstname.lastname@example.org or write us at: ERP Maestro Inc., 8050 SW 10th Street, Suite 1000, Plantation, FL 33324.
7. CHILDREN’S PRIVACY
The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.
California Minors: While the Service is not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: [CONTACT EMAIL ADDRESS]. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
8. SECURITY OF PERSONAL DATA
ERP Maestro takes precautions intended to help protect information that we process but no system or electronic data transmission is completely secure. Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.
You are responsible for maintaining the security of your account credentials for the Services. ERP Maestro will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, ERP Maestro will provide any such notice that ERP Maestro must provide to you at your account’s email address. By using the Services, you agree to accept notice electronically.
We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to ERP Maestro or, if longer to comply with law legal obligations, to resolve disputes, to enforce agreements and similar essential purposes.
9. YOUR CHOICES ABOUT YOUR PERSONAL DATA
- The right to know what Personal Data we hold about you: If you would like to know the Personal Data that ERP Maestro maintains about you, please contact us in writing using the contact information below. If you are a registered user, you can review certain Personal Data that you provided to ERP Maestro by logging in to your account. If you are not a registered user, ERP Maestro may take reasonable steps to verify your identity before providing access to Personal Data.
- The right to correct or delete Personal Data: The easiest way to correct or delete certain Personal Data that you have provided to the Services is to log in to your account and enter the necessary changes in your profile settings. If you have additional questions regarding the correction or deletion of the Personal Data we hold about you, please contact us using the contact information below. Please be reminded that we will review your request but may be restricted in our ability to change or delete your Personal Data. If the Services are made available to you by a corporate customer that is sponsoring your use of the Services, your eligibility to receive Incentives and Rewards from such parties, if any are offered, may be adversely affected by your election to remove Personal Data about you from the Services. You must contact the corporate customer directly for further information.
11. HOW TO CONTACT US
If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us at email@example.com or write to us at:
ERP Maestro Inc.
6400 N. Andrews Ave., Suite 210
Fort Lauderdale, FL 33309
12. Privacy Shield Certification
In compliance with the Principles, ERP Maestro commits to resolve complaints about our collection or use of your personal information. If you are a resident of the European Union or Switzerland with inquiries or complaints regarding your personal data within the scope of Privacy Shield, you should contact ERP Maestro at privacy@erpmaestro. Under Privacy Shield, organizations must respond to individuals within 45 days of receiving a complaint. ERP Maestro will endeavor to respond to your inquiry promptly.
If we are unable to resolve any complaint related to Privacy Shield or if we fail to acknowledge your complaint in a timely fashion you may refer a complaint to your local data protection authority. ERP Maestro has committed to cooperate with the panel established by the EU data protection authorities and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU or Switzerland. We will work with them to address complaints and provide appropriate recourse free of charge to you. In certain circumstances, Privacy Shield provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Principles. ERP Maestro has certain liability under the Privacy Shield if both (i) the agent processes the information in a manner inconsistent with the Privacy Shield and (ii) ERP Maestro is responsible for the event giving rise to the damage.
ERP Maestro’s Privacy Shield compliance is subject to the investigatory and enforcement powers of the Federal Trade Commission. We may be required to disclose Personal Data that we handle under the Privacy Shield in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
ERP Maestro commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.